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shipping

All shipments are tracked and insured for your protection.
All major credit cards are accepted as well as ApplePay, GooglePay & ShopifyPay.

FREE shipping

Spend over $99 for free shipping in British Columbia
Spend over $199 for free shipping rest of Canada

*Oversized items do not qualify for free shipping.  This includes but not limited to: dog carriers, dog beds, dog car seats, dog crates, dog potty systems, dog oversized food bags. The product page will notify you if free shipping is not available.

** Refunds do not include shipping costs.


shipping in Canada

We ship using Canada Post. You will have a choice of service during checkout.

Please note that shipping times do not include processing time. Orders generally take 2-3 business days to process. Should there be anything out of stock we will be sure to notify you via phone or email within 1–2 business days. Back-ordered items will be shipped as they arrive at no additional cost.

Please note barking babies™ has no control over delivery day or delivery time, once the parcel is turned over to the carrier. Shipping time does not include weekends or any Statutory Holidays. 

shipping in USA

Best rate to the US from Canada is through Canada Post. Delivery time is approximately 2-4 weeks, depending on the state. We only ship with tracking.

US customers are responsible for any customs and duties charges.


shipping International

Best rate International from Canada is through Canada Post. Delivery time is approximately 2-12 weeks, depending on the Country. We only ship with tracking.

International customers are responsible for any customs and duties charges.

 

back-order

We do our best to have all of our items in stock!

Back-order means that a product is temporarily out of stock and will be shipped to you at a later date. You can still go ahead and place the back-order & we will notify you by email with an expected shipping date.

If your order consists of several items and only some are back-ordered, we will email to ask if you want to receive your order in one package or in several shipments. You will not incur additional shipping charges under these circumstances.

If you can’t wait for the back-order items, and you wish to cancel the back-orders, no worries, you can simply contact us and we will refund you.

sold out

If for any reason an item has sold out by the time of your order, you will be notified by email within 1-2 days and will be refunded.

sales tax

All Canadian customers are required to pay GST, PST or HST based on destination province. US and International orders do not pay any Canadian sales tax.