shipping
All orders are shipped with tracking and insurance for your protection.
We accept all major credit cards, as well as Apple Pay, Google Pay, and Shop Pay.
free shipping (Canada)
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free shipping on orders over $99 within British Columbia*
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free shipping on orders over $199 across the rest of Canada*
free shipping exclusions*
Remote/rural postal codes do not qualify for free shipping. You will be contacted for shipping payment.
Oversized items do not qualify for free shipping. This includes, but is not limited to:
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dog carriers
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dog beds
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dog car seats
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dog crates
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dog potty systems
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oversized dog food bags
Product pages will indicate if an item is excluded from free shipping.
shipping within canada
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we ship via Canada post, or UPS or Puralator
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shipping options and rates are shown at checkout
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orders are typically processed within 2–3 business days
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shipping times do not include weekends or statutory holidays
Once an order has been handed over to the carrier, barking babies™ is not responsible for delivery delays, delivery dates, or delivery times.
If an item is out of stock, we will notify you by email or phone within 1–2 business days.
shipping to the united states
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we ship to the united states via Canada post with tracking
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estimated delivery time is 2–4 weeks, depending on destination
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customers are responsible for any customs duties or import fees
international shipping
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international orders are shipped via Canada post with tracking or DHL
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estimated delivery time is 2–12 weeks, depending on destination country
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international customers are responsible for all customs duties and taxes
back-orders
If an item is temporarily out of stock, it may be available for back-order.
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back-ordered items will ship as soon as they become available
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you will be notified by email with an estimated shipping date
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if your order includes both in-stock and back-ordered items, we will contact you to confirm whether you prefer one shipment or multiple shipments
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there are no additional shipping charges for split shipments due to back-orders
If you prefer not to wait for a back-ordered item, you may cancel the back-order for a refund.
sold out items
If an item sells out after your order is placed, you will be notified within 1–2 business days, and a refund will be issued.
sales tax
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Canadian orders are subject to gst, pst, or hst, based on destination province
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United States and International orders are not charged Canadian sales tax